Business Models for Mobile Fare Apps (2020) / Chapter Skim
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1 A rapidly evolving area in the public transit industry is fare payment systems. One increasingly common component of new fare payment systems is a passenger-facing mobile fare payment application (or app)
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2 Business Models for Mobile Fare Apps there are few examples of heavy rail services that offer mobile fare payment apps; this is likely due to the validation process, which is typically done via fare gates on heavy rail systems. • The primary method for validating fare products purchased through mobile fare payment apps is visual validation by a conductor, inspector, or driver.
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Summary 3 5. Chicago Transit Authority in Chicago, Illinois: This agency has an open payment, account-based fare payment system (accepts payment media such as bankcards)
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4 Business Models for Mobile Fare Apps appears to have relatively low costs (both upfront and ongoing)
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